Children's services, adult social care top list of complaints

By Hiba Mahamadi | 30 July 2019

Most complaints about councils received by the Local Government and Social Care Ombudsman (LGO) in 2018/19 concerned education, children’s services and adult social care.

The regulator’s annual review found 19% of council complaints were in the education and children’s services category and 15% in the adult social care category. Taken together this makes up more than one-third of the total.

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Childrens services Local Government Association Planning Education Adult social care Ombudsman Benefits