The UK government has clearly recognised the key role that digital can play in fuelling the country’s economic recovery and as such, has committed to an ambitious digital transformation programme.
Great progress has already been made with the likes of the Government Digital Service, but there needs to be a renewed focus around how better technology and connectivity can empower front line staff.
Despite the transformative potential of digital, the public sector continues to play catch up with the everyday technology that businesses and consumers have come to rely on to go about their daily lives. Its ambition for ‘digitisation’ and moving the 25 most used public services online is certainly a step in the right direction, and one that could result in annual savings of £1.7m.
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