Councils are being urged to check their procedures to avoid disadvantaging people with ‘hidden disabilities’ following Ombudsman investigations at three London authorities.
In three separate cases, Local Government and Social Care Ombudsman, Michael King, found Hillingdon, Lambeth and Wandsworth had not done enough to enable people to use their services, in breach of the Equality Act 2010.
Want full article access?
Receive The MJ magazine each week and gain access to all the content on this website with a subscription.
Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.
Already a subscriber? Login