Dr Andrew Larner

Dr Andrew Larner

  • Celebrating the past, learning from the present and driving to the future

    10 August 2021

    The iESE Conference will celebrate the herculean efforts of the pandemic response but also share the future best practice for the sector, says Dr Andrew Larner.


  • Designing the future of care systems

    13 July 2021

    During the pandemic we have all learned that working online is more than just moving the existing processes online. How we work and even what we do needs to be designed for the medium. We recently supported a design workshop with a number of authorities and the consensus was very clear that design methods have come on leaps and bounds in placing the customer at the centre, some are less effective at determining whether we have built the future we need.


  • Reflection on the year gone for iESE and the challenges ahead

    07 June 2021

    Chief executive of iESE Dr Andrew Larner looks back on an unusual year, and highlights the creation of the next generation of care records management as a significant task for the year ahead.


  • Redesigning coaching and mentoring for the digital age

    28 April 2021

    iESE, as a part of its pro bono sector support role, is developing Alchemy, a new resource that supports individuals to take the next step in their leadership journey, says its chief executive Dr Andrew Larner.


  • Alchemy – leadership in the pandemic age?

    10 February 2021

    During the pandemic leadership has been tested across every sector in so many different ways, says Dr Andrew Larner. Now iESE is looking at how it can learn from new models of leadership and share best practice


  • New Year wishes

    13 January 2021

    With a difficult year ahead of us iESE is renewing its commitment to public service transformation – and wants volunteers to help, says Dr Andrew Larner.


  • Lessons learned in 2020, make for a better 2021

    09 December 2020

    Sharing best practice across the public sector is even more important now than it was before the pandemic, says Dr Andrew Larner.


  • Responding to the threat of ransomware

    20 November 2020

    Following recent local government ransomware attacks – and a warning from the cabinet office – Dr Andrew Larner considers what councils can do to boost cyber security.


  • Terminating transmission: emerging best practice in COVID adaptation

    30 September 2020

    As a sector we need to lead the adoption of best practice on managing the risks from coronavirus for the benefit of our communities, says Dr Andrew Larner - 'and we are trusted to solve some of the privacy issues'.


  • Has the pandemic depreciated climate change?

    10 August 2020

    As we head for the second wave of the pandemic, Dr Andrew Larner says we must not take our eye of the ball on climate change


  • A time for vigilance as ransomware threat still looms

    14 July 2020

    Among the many recently identified threat vectors that should concern local government is a malware threat group known as APT12, which has been attributed to China, warns chief executive of the iESE Dr Andrew Larner.


  • Covid-19: Recovery or Adaptation?

    17 June 2020

    In response to the challenges posed by COVID-19, adaptation rather than returning to the ‘old normal’ is the way ahead, says chief executive of the Improvement & Efficiency Social Enterprise (iESE) Dr Andrew Larner.


  • Creating the rainbow together

    21 April 2020

    Councils' response to COVID-19 has been phenomenal, says Dr Andrew Larner - and he hopes that Government will respond to the sector as capably as the sector has risen to the challenge of the pandemic.


  • Defending our communities in the digital age

    21 January 2020

    It is now possible to put cyber defence on the front foot; you don’t need to have seen the type of attack before to trap it and kill it, says Dr Andrew Larner.


  • A fair care package at a fair price with fair wages

    05 June 2019

    Dr Andrew Larner says it is more important than ever to understand whether a fair price is being paid for a package of care that is fair to the service user


  • Improvement and innovation at your fingertips

    05 June 2019

    Dr Andrew Larner says iESE has developed an improvement and innovation model to support exchange of the latest local government practice that is inclusive and easy to use.


  • Big data, big opportunity

    05 June 2019

    Dr Andrew Larner says it would be impossible for councils to ignore the increasing wave of big data - and embracing the change seems to be at the forefront of local authority evolution.


  • From customer experience to thriving community

    05 June 2019

    A design approach is still important to maintain, but the design rules for a community-centric approach can be fundamentally different to those of a customer-centric approach, says Dr Andrew Larner of iESE.


  • Only transformation will make care sustainable

    29 March 2017

    Dr Andrew Larner argues that, along with some dedicated funding, transformation could provide part of a solution that delivers sustainable change in adult social care.


  • Understanding local improvement

    31 October 2016

    Dr Andrew Larner explains why recent BBC documentary ‘Who’s Spending Britain’s Billions?’ shows greater understanding is needed about council transformation