Dr Helen Paterson
Remote working can bring challenges, says Dr Helen Paterson. But Walsall MBC’s Workforce Strategy had already started to build agility and helped it become a council that is digital by design.
First impressions to be proud of
Just three months after taking the helm at Walsall MBC (above), Dr Helen Paterson explains why she is proud to lead the authority and why she believes listening to residents is the key to success.