Now the clapping has stopped the listening needs to start
John Knight says COVID-19 has given citizens a much sharper focus on the local services they value and need. It’s time for councils to open a conversation with residents on what they want for the future, he believes
Supporting the survivors
C.Co has been working with a pan-Cheshire programme designed to provide a safe place to live and support for complex needs for survivors of domestic abuse. John Knight explains.
The Future of Local Government – no way back
The findings of a survey on the future impact of COVID-19 on councils provide an opportunity to consider ways to level up how services are delivered, says John Knight.
Re-setting the culture clock
A primary concern among chief executives in delivering transformation is ensuring the right culture exists in their organisation. John Knight explains how councils are changing a culture 50 years in the making.
Towards one shared vision
Two Devon councils are breaking new ground to recruit their workforce based on the behaviours that meet their vision as well as the necessary skills. John Knight explains