Michael King

  • Complaints matter more than ever

    26 October 2022

    Local Government Ombudsman Michael King says that, while he is sympathetic to councils facing tough choices in the midst of a cost of care crisis, he will never cut local government some slack by flexing decisions.


  • Complaints’ outcomes are open for all of us to shape

    06 August 2021

    This summer’s snapshot of complaints trends paints a ‘fascinating picture’, says local government and social care ombudsman Michael King.