11 steps to ensuring outstanding internal comms
The importance to councils of outstanding internal communications cannot be underestimated during the COVID-19 crisis and there are 11 steps that will help provide that excellence, says Richard Stokoe.
A nine-point guide to COVID-19 crisis communications
Communications has often been seen as a luxury, says Richard Stokoe – but this time it is ‘at the centre of quashing the spread of COVID-19, protecting the health and social care sector and saving lives’.
The trouble with social policy ‘evidence’
In making the case for more cash to improve public health based on its ‘evidence of what works’, the Local Government Association 'has been simplistic and selective in its statistics', according to Richard Stokoe.
Dealing with disaster
Disaster management expert Richard Stokoe considers what went wrong in Kensington & Chelsea after the Grenfell tragedy, and how other authorities can avoid making the same mistakes.
Disaster planning in a brave new world
New technologies are rapidly changing the nature of disaster management and local authorities must work to keep up, says Richard Stokoe.