Steven Phillips
Hidden opportunities key to council objectives
A well-designed customer journey or care pathway will invariably deliver both a great customer experience for service users and best value for the taxpayer, argues Stephen Philips.
A well-designed customer journey or care pathway will invariably deliver both a great customer experience for service users and best value for the taxpayer, argues Stephen Philips.
Attend The MJ Awards on 21 June at the Park Plaza!
We believe everyone deserves recognition for their incredible achievements. That's why we host the biggest annual awards ceremony for local government.
Book your table now to join in the celebrations! Limited seating available!