Revered and reviled - the lot of a regulator

13 July 2021

I have noticed a significant deterioration in the streetscene where I live. I won’t name the local authority. Of course, as a commentator on the sector and having been a council chief, I understand the reasons for this – battered finances, rampant demand for adult and children’s social care and (in London at least) homelessness services, and senior management bandwidth compromised by the pandemic.

And yet…

Anti-regulation articles by council staff in the trade press almost never take the perspective of personally being a service user, and yet every writer will be one, to different degrees. I can understand wanting to defend local political choices over service delivery, and have done so myself. But as a resident in a council area, and a user of that council’s services, I want them all to be as good as they can be, if not better.

Want full article access?


Receive The MJ magazine each week and gain access to all the content on this website with a subscription.

Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.

Already a subscriber? Login

Inspections High street
Top