The MJ is launching a series of articles profiling the winners of the 16 categories in The MJ Local Government Achievement Awards 2012. In our first article, a pioneering approach to customer contact offering 24/7 access to more than 80 different services was the winner of the Transformation through IT category. Michael Burton reports on the winning entry.
Want full article access?
Receive The MJ magazine each week and gain access to all the content on this website with a subscription.
Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.
Already a subscriber? Login
