Title

LOCAL DEMOCRACY

Building communities for change

In order to deliver sustainable and impactful change we need to take a whole place-based approach that involves deep understanding of what each group within a network contributes, says creative director at FutureGov Robbie Bates.

For more than a decade, leaders across public services have been trying new things, adapting to the pace of change of the internet era and responding to people's raised expectations, doing better and providing better, with purpose. But we know that sustainable and impactful change isn't something anyone can achieve alone.

To create a vision for lasting change, we need to build strong communities for change. But what do we mean by ‘communities'? The NLGN describes communities as ‘any network of individuals collaborating more or less formally to achieve a shared, socially beneficial goal'.

We're talking about more than individual activism, interest groups, businesses or local authorities working alone. Rather, networks of people deeply connected to the DNA of their local place, collaborating, sensing and acting collectively towards a shared outcome.

This is much more about taking a whole place-based approach, deeply understanding what each group within a network contributes, with unique goals and assets. Whether that's public institutions' democratic mandate, or citizens' energy and adaptability, how can we combine all the resources available and think about how networks of people make decisions together, organise themselves around shared outcomes and find more effective ways to communicate?

Meeting in the middle and finding our shared ambition, we can begin to bring together the right combinations of people and groups, addressing together the different types of challenges we face. Where some challenges might be solved by transactional services provided by the council, others will be the highly complex social challenges that need the diversity of thought from the many. Whether that's through the use of digital tools and platforms or reconfiguring physical spaces to enable better collaboration, applying 21st-century methods and ways of working can help us all more effectively organise for change.

Whatever the challenge, we need much more constant interaction, exploring new forms of decision-making that supports everyone to adapt. Ultimately, it's about building the relationships and trust that empowers communities of people, using the energy, strengths and assets of all to achieve the best possible future.

For more information about FutureGov, visit our website at www.wearefuturegov.com

LOCAL DEMOCRACY

Wandsworth's focus on outcomes per pound pays off

By Andrew Travers | 05 February 2026

Andrew Travers says Wandsworth’s place in the IMPOWER Top 10 is not an end in itself, but reinforces confidence in its outcomes per pound and ‘brilliant basi...

LOCAL DEMOCRACY

Suffolk CC does a lot of great work for relatively little public money

By Nicola Beach | 05 February 2026

Across the board, the IMPOWER Top 10 Index shows that Suffolk CC scores well, says Nicola Beach.

LOCAL DEMOCRACY

The Top 10 councils powering ahead on productivity

By Ann McGauran | 05 February 2026

Local government’s leadership may be dealing with a maelstrom of challenges, but the councils whose productivity performance has earned them a place in the I...

LOCAL DEMOCRACY

Lessons in tourism levies

By Martin Ford | 05 February 2026

Powers to implement visitor levies will soon be available in all corners of the country. Martin Ford looks at the story so far and what England can learn fro...