Title

CHILDREN'S SERVICES

Stop trying to explain away poor performance

The sector needs to be more open and honest about poor performance, writes Abdool Kara.

Variety may be the spice of life, but variation may spell the further demise of local government, or at least unexplained variation.

With a forthcoming Spending Review made tighter by a combination of Brexit-induced financial uncertainty and a pre-emptive promise of a significant NHS funding uplift, the sector needs to understand and mitigate the risks associated with unexplained variation in service quality and outcomes.

Spending reviews are notorious for seizing on unexplained variation as a means of identifying the potential for funding reductions.

Why can't the apparently least efficient improve to the level of say, the upper quartile, the thrusting young ones at the Treasury ask? And, whether it is because they don't know the answer, given their paucity of personal experience of service delivery or don't want to face the complicated challenge of finding savings, spending formulae are then built upon trial and error.

To avoid this, the sector needs to build a strong evidence base and compelling narrative that explains variation. This is not to deny that some variation is entirely right and proper – whether driven by very different operating contexts, differing funding levels or overt political prioritisation decisions.

The Local Government Assocation's recent work with Newton Europe, looking at variation in children's services, constitutes progress on this front. But it is not enough.

First, the Newton Europe analysis suffers from a lack of robust universal data upon which to build an incontrovertible analysis – something the sector could swiftly put right if it had the will to do so.

Second, it is only one service area out of many, each of which needs at least the same degree of analysis.

And third, instead of trying to explain away all poor performance, the sector needs to be more open and honest about the fact that it exists and is unacceptable.

What is clear is that if the sector does not compellingly and robustly explain variation, then this will be done by others, most likely to the sector's detriment.

There remains time to build this narrative before the Spending Review, but not much.

Abdool Kara is executive leader for local services at the National Audit Office (NAO)

CHILDREN'S SERVICES

Why the Golden Triangle matters

By Helen Bradley | 07 August 2026

Good governance is about more than legal compliance. Strong leadership and healthy organisational culture are fundamental to protecting public resources, mai...

CHILDREN'S SERVICES

Doubts over health and care integration agreements

By Martin Ford | 06 August 2026

Doubts have been cast over the future of a key model for joint working between health and council services.

CHILDREN'S SERVICES

The severed links in health and care integration

By Martin Ford | 06 August 2026

Despite recognition of the benefits of closer integration between health and social care, recent months have seen a flurry of breakups in partnerships betwee...

CHILDREN'S SERVICES

Embedding the conditions for successful care collaboration

By Aidan Rave | 06 August 2026

Health and care integration hasn’t failed, we just don’t yet take it seriously enough, argues Aidan Rave.

Abdool Kara

Popular articles by Abdool Kara