Kath O'Dwyer reveals how an LGA review of Cheshire East Council's organisational culture has been used as a springboard to improving the skills and experience of the workforce as well as encouraging employee retention

When we asked the Local Government Association (LGA) to carry out an independent review of our organisational culture nearly a year ago we knew there were practices that needed to be revised. The LGA's report confirmed there were inconsistencies in practice in both recruitment and people management across the organisation and made some useful recommendations about how we might address these.