Our The MJ/BT survey into transformational change found cultural resistance, particularly from middle managers. For this and other stories on our digital future, see our special supplement in association with BT
The variety and complexity of the problems faced by the modern local authority can only be tackled with a flexible approach to planning and a willingness to ...
As opportunities to make efficiencies become more scarce,
joining up service offers across the public sector becomes even more important, writes Tracie Langley.