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Capture communications

Paul O'Brien discusses how to maximise the benefits of social media for front-line services.

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By Paul O'Brien | 27 March 2013

Paul O'Brien discusses how to maximise the benefits of social media for front-line services.

A shift from traditional to digital communication is taking place in local government and huge opportunities exist to change the way we communicate with residents and the way front-line services are delivered and consumed.

Paul O'Brien

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Paul O'Brien

Popular articles by Paul O'Brien

  1. Putting parks at the heart of our places
  2. Will the new PM trust councils to develop policy solutions and deliver them?
  3. Time for a system reset
  4. Planning for the Future
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