Technology has always played a pivotal role in the way local government manages its business. But as councils face the twin challenges of reduced funding and increased demand, they need to explore new ways of utilising digital tools and approaches to deliver more efficient services.

We now live in a digitally enabled world – one of apps, cloud computing, and digitally networked communities.

Councils are starting to grasp the opportunities this brings and are coming together with partners to explore options and find better – and faster – ways to connect with the public and deliver services.