Runnymede BC recruits in a small but competitive market, and to operate effectively for residents, and meet modern employees' expectations, it has been transforming how it works, says Paul Turrell.

Building new ways of working is a financial and cultural challenge, and one which Runnymede has made significant progress on. There is still work to do but I am convinced it is paying off. From my vantage point, the calibre and range of people we are employing is rising and our longer-serving staff are performing excellently.