Fraud and error: Is evidence based data the answer?

Data shows the problems we face across the public sector, but can it also hold the key to solving some of the sector’s biggest problems? Louise Freeth examines how data can help solve issues like fraud and error in the benefit system.

The Department for Work and Pensions' statistics for fraud and error within the benefits system in 2014/15 estimate that £3.2bn was overpaid, equating to 1.9% of its total expenditure. However, the figure within housing benefit is actually much higher, at 5.7% of expenditure. Of course, many claiming housing benefit also claim council tax reduction too.

Although the Department for Communities and Local Government are yet to produce figures on this, we can draw parallels with the Audit Commission's figures into the financial loss attributed to single person discounts, where between 4% and 6% are fraudulently claimed.

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