FINANCE

What happens when government loses its corporate memory?

Michael Burton looks at the DCLG's current crop of policies and asks whether the new department is failing to learn from its past endeavours.

I have often wondered whether Whitehall mandarins have a filing cabinet marked ‘initiatives we tried before' which they produce whenever a new minister arrives in their department.

In most organisations this is known as corporate memory. In government not having some idea of ‘what worked' or ‘didn't work previously' is a major handicap causing inefficiency and repeated failures. After six years of civil service cuts with 20% less staff Whitehall is even more exposed to losing its memory as experienced old hands retire.

Michael Burton

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