HUMAN RESOURCES

Learning to lead is essential to the future

Nadira Hussain asks how the sector can future-proof continuous improvement when technology and ‘need’ evolve all the time.

The main theme of October's Solace Summit was ‘A fresh perspective on the future'. How do we reinvigorate and revitalise service delivery in a climate of technical disruption and constant change?

Reviewing this year's event, The MJ's Heather Jameson observed: ‘It's the talent within that will fix the sector'. This is an opinion I wholeheartedly share. The Society for Innovation, Technology and Modernisation (SOCITM) is actively promoting this through policy work, wider leadership development initiatives and through the creation of a talent pipeline and vibrant communities of interest.

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