WHITEHALL

MPs tell ombudsman 'you must improve'

MPs have urged the LGO to improve its performance in providing redress for public complaints about local services.

MPs have urged the Local Government Ombudsman (LGO) to improve its performance in providing redress for public complaints about local services.

In a report issued today the communities and local government Committee has voiced concerns the LGO is taking far too long to determine some cases, and demanded it sets strict deadlines to all cases it handles.

Jonathan Werran

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