Title

HUMAN RESOURCES

In recruitment the art is more important that the science

Julie Towers advocates rigorous assessment and due diligence to test the suitability, experience and capability of candidates; but in her view it’s the ‘art’ that is more important.

I often say recruitment is an art and a science. The science is important. I advocate rigorous assessment and due diligence to test suitability, experience and capability of candidates; but it's the ‘art' that is more important in my view.

It is the work we do to test ‘fit' – will they work well with stakeholders and particularly members – where the key to success lies.

I know this because we see candidates who are successful in one organisation and then move to another where they are not. It is therefore clear to me that it is a poor fit with context, values and people that usually leads to their demise.

Using more strategic and deep-dive assessment we can test capability and competence to a detailed level. Through due diligence and referencing, we can check claims of delivery vs reality and through interview and interaction we can check broad fit with the agenda.

To assess true fit requires senior employers, particularly members, to be highly personally involved in the process. It is only through honest dialogue about values, style, expectations and objectives that employee and candidate can really assess their mutual suitability.

So, as a recruiter, I'm keen to advocate truly open and honest conversations, particularly between leader/mayor and prospective chief executive officer/managing director.

These conversations often need to walk the wire of politeness and probity and can be uncomfortable, but if they ensure that candidates and client can confidently walk away or move forward, I think they are worth it.

Julie Towers is managing director of Penna Recruitment Solutions

Julie.towers@penna.com

HUMAN RESOURCES

Prevention, people and the future of public services in Wales

By Joanne Pitt | 05 December 2025

The idea of prevention being both necessary and achievable became a thread that ran through the CIPFA Wales conference, says Jo Pitt – and the event ‘made c...

HUMAN RESOURCES

Should citizens trust government AI without transparency?

By Ray Eitel-Porter | 05 December 2025

Ray Eitel-Porter says the UK Government is right to see AI as a driver of public service transformation and economic growth. ‘But these benefits can only be ...

HUMAN RESOURCES

Creating winning Partnerships with the sector

04 December 2025

Introducing Assure3C, a new structured process for strategically managing service contracts.

HUMAN RESOURCES

Standing firm in the fight for hope

By Aneeka Muneer | 27 November 2025

Aneeka Muneer says that with community tensions growing, the Law Society’s new framework will be key to helping solicitors meet their ethical and legal respo...

Popular articles by Julie Towers