The Information Commissioner's Office has reprimanded both Glasgow and Edinburgh city councils for ‘repeatedly failing' to respond to Subject Access Requests (SARs) within the legal timeframe.
Acting head of Scottish affairs at the independent regulator, Jenny Brotchie, said: ‘Local authorities must get this right despite the rising numbers of requests, which is why we have been offering support and monitoring those with poor compliance until we are satisfied that improvements have been made.