Title

HUMAN RESOURCES

It's time to rethink assessment

It is really important to weigh up the cost of assessment against the value it brings, says head of assessment at Penna Ann Hartley.

What is the true value of assessment?

Usually we say it is ‘to get the best candidates', but what does that mean in real terms?

Let's stop for a moment and reflect on some trends and findings from the talent assessment market.

The global talent assess-ment market has grown from $3bn in 2015 to $4.5bn in 2020 [RocketHire]. Within this market, many tools and methods are used, and we talk to our clients daily about how they can make the best use of the right tool for the role, level and type of recruitment campaign being scoped.

Research in 2019 by Aptitude Research Partners found companies that invest in assessments are four times more likely to improve the quality of hire, three times more likely to improve retention and 42% more likely to improve candidate experience.

We believe this is through better ‘realistic job previews' and the continuation of engagement that starts with great recruitment marketing.

So, it is really important to weigh up the cost of assessment against the value it brings.

The value is seen in good in-role performance, right fit for your role and culture, an engaged and productive member of your team who requires less training budget, and who remains in role longer.

And now, with online, virtual assessment readily available, we think it's time to rethink assessment.

Ann Hartley is head of assessment at Penna

Ann.hartley@penna.com

HUMAN RESOURCES

Tackling Incivility: A leadership priority for local government

By Robin Tuddenham | 25 March 2026

Robin Tuddenham says those working in local government are facing rising incivility, threats and behavioural challenges – and it is time for the sector to co...

HUMAN RESOURCES

Ensuring Wigan has a big role to play in a digital future

By Cllr Nazia Rehman | 24 March 2026

Wigan is harnessing the regenerative power of AI with positive implications for the local economy, says Cllr Nazia Rehman.

HUMAN RESOURCES

Mandated Family Group Decision Making is coming: How can we support councils?

By Donna Molloy | 23 March 2026

Donna Molloy sets out three levers for national policy and local practice that will support councils to implement the new duty to offer Family Group Decision...

HUMAN RESOURCES

Beyond the safety net: Embedding prevention at the core of social care reform

By Tom Stannard | 20 March 2026

If we are serious about building sustainable public services and improving outcomes for our communities, early intervention cannot remain a long-term ambitio...

Popular articles by Ann Hartley