Telecoms giant Vodafone has ‘annoyed' councils by back-tracking on plans to unbundle its services while hiking prices at the same time, The MJ has learned.

Nearly 600 public sector organisations that use the GSi Convergence Framework (GCF) contract to purchase many of their important IT services, including secure email, had been preparing for the end of their Vodafone contract between December 2016 and March 2017.