Title

WORKFORCE

Service Manager (Street Services)

Ref: RBK/13/1454

Salary Details: £56,127 to £61,524 pa

Job Term: Permanent

Appointment Type: Full-time

Hours: 36

Location: Place

Directorate: Place & Regeneration Service / School: Place & Regeneraton

The Royal Borough of Kingston is one London's top performing boroughs in street services, working hard to keep the borough clean, safe and attractive for residents and visitors alike. We have recently brought together our highways and street scene teams to create a new, multidisciplinary team delivering a suite of services focused on creating and maintaining our outstanding public realm. We're now looking for a new manager for this team.

With a budget of £5.5m per annum, Street Services are high profile and front line, with customer service at their heart. From managing high value roads maintenance, street lighting and winter maintenance contracts, to overseeing the Council's newly established highway permitting team, you'll be responsible for a broad range of universal services which are highly valued by the public. In addition, you'll have the opportunity to re-shape the newly joined-up team, to maximise efficiency and ensure it continues to respond to the current financial challenge. In the medium term, the Council will also consider options to recommission a suite of environmental services, including those that are part of Street Services. As Service Manager, you'll take a lead role in this process, ensuring staff and service requirements are fully considered as it develops.

We're looking for an experienced manager who can demonstrate working knowledge of the range of services involved, along with practical experience of commissioning, contract and performance management, and NEC 3 contracts. You'll be adept at stakeholder engagement and take a proactive approach to communicating with members, staff and the public. You'll have a track record of successful achievement in a senior management role, and be able to demonstrate specific examples of excellent service and financial management.

In return, we're offering a senior-level post that will provide you with an excellent opportunity to use and develop your first-rate knowledge and skills, whilst working with an outstanding and dedicated team.

For more information please visit this website

Closing date: 04 October 2013

WORKFORCE

Navigating the new procurement landscape

By Jonathan Werran | 16 October 2025

A Localis study puts forward a series of recommendations on how councils can make the most of the new procurement landscape. Jonathan Werran says local autho...

WORKFORCE

Transforming local government

By Emma Foy | 16 October 2025

How TechnologyOne is powering a smarter future for London boroughs.

WORKFORCE

Talking opportunities

By Dr Helen Paterson | 13 October 2025

Dr Helen Paterson believes that while the sector faces real challenges, it must still make space for dialogue with government about the opportunities council...

WORKFORCE

Pursuing AI without a large language model

By Paul Marinko | 09 October 2025

Councils remain eager to grasp the opportunities offered by AI, but a recognised lack of knowledge remains a worry and the sector also remains in need of cap...