FINANCE

Shared values breed success

Redbridge LBC is ranked number one in the iMPOWER adult social care productivity rankings. Cllr Mark Santos and Adrian Loades describe the council’s winning approach.

We were delighted to learn that adult social care services in Redbridge topped the iMPOWER productivity rankings. We are proud of the high levels of user satisfaction we delivered, despite the low levels of Government funding received.

It is tempting to try to trace our success to a single transformation, breakthrough project or model, but that isn't how we do things. Instead we think our productivity is the result of patient sustained effort over the past few years.

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