Within Southwark sits our Exchequer Services division, which include services such as council tax, business rates, rent collection and benefits. The department has been focused on digitally transforming its services for a number of years.

By driving customers towards an easy-to-use digital route, we have created a modernised and streamlined service for residents by allowing them to self-serve; whilst also creating cost efficiencies and reducing our carbon footprint by utilising paperless options.