FINANCE

Do we stick with self service?

Alex Thomson breaks down the arguments for and against commissioning services, as local authorities look for more economical solutions to the challenge of maintaining results

You have to be careful with words. There are certain words that, while relatively anodyne to most, get particular groups of people very exercised.

For some it's ‘Europe', for others ‘Bieber'. And for some in and around local government, the catnip word is ‘commissioning'.

Alex Thomson

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