Dave Sheridan, Divisional CEO of ENGIE UK, explains why trust is fundamental to being successful custodians of public services.

The recent demise of Carillion, and the public debate thereafter, once again raised the question as to whether local government should outsource and entrust the delivery of public services to the private sector. Some campaigners suggest public services should only ever be delivered by the public sector, others emphasise service outcomes in response to service demand, rather than who delivers what.