FINANCE

Making the web work for us

By transforming its website procurement, Tewkesbury BC managed to save thousands of pounds and improve customer services. Graeme Simpson explains how

T ewkesbury BC, a small local authority with a new digital agenda, has discovered a way of procuring council websites which has the potential to save a significant amount of money for local government.

Following a peer review which highlighted our website was ‘clunky' and ‘difficult to use,' we set out to transform its presence online. The result was a website which cost just £150 and provides a significantly improved customer experience.

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