Title

HUMAN RESOURCES

Councils' USP is their focus on employees as people

Sue Atkinson, Anne Sullivan and Sonia Tanda at Penna say it's time to talk about your council's diversity and inclusion strategy, physical and mental health initiatives and your organisational culture.

The pandemic changed the overall landscape of the public sector, which like others, is struggling to recruit and retain. Prior to COVID, local government's recruitment unique selling proposition (USP) traded on a strong flexible work offer; condensed hours, term-time contracts and working from home.

Now this has been embraced by most employers a competitive edge has been lost. Relying on old brand pillars, values and visions is likely to appear outdated, especially against those who have evolved. So how do you sell the benefits of the sector? By developing a robust employer value pro-position (EVP) to attract and retain talent at all levels. The stats don't lie. Employers with an EVP pay on average 11% less salary. And 59% of employers felt their EVP had enhanced engagement by at least 10%.

EVP is why an employee would prefer working at your organisation over another. It answers the questions ‘why should I work for you?' and ‘why should I stay?' in a consistent, original, true and relevant way for target audiences like social workers, middle managers, or directors. Your EVP must be embedded everywhere – job ads, candidate experience, screening tools, websites and more.

We know that technical skillsets are hard to recruit currently and local authority pay is not comparable to the private sector. So, the emphasis of your EVP needs to be on training up and teaching employees.

Most councils have an incredible narrative. It's time to talk about your diversity and inclusion strategy, physical and mental health initiatives, and your organisational culture – and the public sector's USP, its focus on employees as people, your care for their lives outside the 9-to-five.

Sue Atkinson, Anne Sullivan and Sonia Tanda are EVP experts at Penna

sue.atkinson@penna.com

HUMAN RESOURCES

Why chiefs need a framework

By Pam Parkes | 03 February 2026

There is no consistent professional framework for council chief executives. It’s time for a more honest examination of how their role is defined, governed an...

HUMAN RESOURCES

Tightening your life jacket

By Aidan Rave | 02 February 2026

Aidan Rave considers the importance of sustaining leadership in a time of upheaval.

HUMAN RESOURCES

The challenges, opportunities and risks of devo

By Martin Ford | 29 January 2026

The Government’s drive for devolution is set to radically alter the landscape of local government. The National Audit Office (NAO) and The MJ brought togethe...

HUMAN RESOURCES

Pay dilemma could push councils over precipice

By Heather Jameson | 29 January 2026

Heather Jameson says that whatever the outcome of the pay negotiations with local government, underfunded pay deals are not an option. 'This is not about hol...

Popular articles by Sue Atkinson