Title

HUMAN RESOURCES

Councils' USP is their focus on employees as people

Sue Atkinson, Anne Sullivan and Sonia Tanda at Penna say it's time to talk about your council's diversity and inclusion strategy, physical and mental health initiatives and your organisational culture.

The pandemic changed the overall landscape of the public sector, which like others, is struggling to recruit and retain. Prior to COVID, local government's recruitment unique selling proposition (USP) traded on a strong flexible work offer; condensed hours, term-time contracts and working from home.

Now this has been embraced by most employers a competitive edge has been lost. Relying on old brand pillars, values and visions is likely to appear outdated, especially against those who have evolved. So how do you sell the benefits of the sector? By developing a robust employer value pro-position (EVP) to attract and retain talent at all levels. The stats don't lie. Employers with an EVP pay on average 11% less salary. And 59% of employers felt their EVP had enhanced engagement by at least 10%.

EVP is why an employee would prefer working at your organisation over another. It answers the questions ‘why should I work for you?' and ‘why should I stay?' in a consistent, original, true and relevant way for target audiences like social workers, middle managers, or directors. Your EVP must be embedded everywhere – job ads, candidate experience, screening tools, websites and more.

We know that technical skillsets are hard to recruit currently and local authority pay is not comparable to the private sector. So, the emphasis of your EVP needs to be on training up and teaching employees.

Most councils have an incredible narrative. It's time to talk about your diversity and inclusion strategy, physical and mental health initiatives, and your organisational culture – and the public sector's USP, its focus on employees as people, your care for their lives outside the 9-to-five.

Sue Atkinson, Anne Sullivan and Sonia Tanda are EVP experts at Penna

sue.atkinson@penna.com

HUMAN RESOURCES

LGA accused of pushing restructure to beat 'fire and rehire' changes

By Heather Jameson | 22 January 2026

The Labour-led Local Government Association’s has been accused of trying to push through its restructure before fire and rehire practice are outlawed.

HUMAN RESOURCES

People-powered commissioning

By Austin Macauley | 22 January 2026

With support from IMPOWER, City of Wolverhampton Council has introduced a new approach to commissioning designed to change relationships with care home provi...

HUMAN RESOURCES

From adult social care international recruitment crisis to collaboration

By Pete Fahy | 19 January 2026

Pete Fahy looks at how the West Midlands is rewriting the future of social care workforce planning following the closure of the health and care visa route to...

HUMAN RESOURCES

AI: powering the next chapter of UK local government

By Emma Foy | 19 January 2026

One year on from the national AI Action Plan, Emma Foy says those who move early – and move responsibly – will shape the future of local government service d...

Popular articles by Sue Atkinson