Articles by Richard Giblin
Leading from the Front
By Richard Giblin | 23 November 2016
Richard Giblin looks at how the service desk can help mitigate the insider cyber threat
Time to fight back
By Richard Giblin | 07 November 2016
Cloud and mobile technologies offer a fantastic way to do more with less, says Richard Giblin
Lack of agility in technology is a damaging blow for central government
By Richard Giblin | 29 May 2012
Richard Giblin looks at how the success in how shared services have achieved in reducing costs an...
Enabling citizen engagement 2.0
By Richard Giblin | 23 April 2012
If there's one thing positive to come out of this new age of austerity,it's the bottom up changes...
Understanding the future citizen's needs
By Richard Giblin | 10 April 2012
How do councils understand and communicate with the citizen of the future? Richard Giblin,of Pitn...
Bulldog spirit' permeates the SOLACE annual dinner
By Richard Giblin | 23 February 2012
Richard Giblin of Pitney Bowes Software finds an upbeat mood among chief executives attending the...
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