MANAGEMENT

What has bingo and soft toilet paper got to do with empowerment?

'Empowerment’ could join a long list of words that once carried the prospect of change but are now simply dropped into reports because it’s expected, says Blair Mcpherson.

I once worked for a director who disliked the word empowerment.

She would cross it out in draft reports. Her argument was the word was over used and had lost any useful meaning.

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