DIGITAL

Digital dilemma

Full marks to West Berkshire Council for recognising there may be barriers to digital inclusion.

Full marks to West Berkshire Council for recognising there may be barriers to digital inclusion.

‘As more and more services move online, we want to understand why some people aren't accessing them this way,' a council newsletter read last week. The council suggested that might be because some people were struggling to afford internet access, data or a device such as a laptop or phone, or because they did not feel confident or safe online.

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