TRANSFORMATION

Embracing the AI opportunity

If we are to make a success of using AI, it’s essential that everyone – local government, academia, industry and residents – is at the heart of the process, says Pam Smith.

Rarely has there been a hotter and more divisive debate than the ongoing discussions that currently exist around artificial intelligence.

Done right, and that is the big caveat, it has the potential to transform local government. It could one day deliver the transformational public service efficiencies and improvements councils like ours have been striving for since major budget cuts became the norm in the late noughties.

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