SOCIAL CARE

Families are over charged for care, says Ombudsman

Families are being forced to pay top up fees for elderly care due to confusing or incorrect information from their councils, the Local Government Ombudsman has claimed.

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By Heather Jameson | 24 September 2015

Families are being forced to pay top up fees for elderly care due to confusing or incorrect information from their councils, the Local Government Ombudsman has claimed. 

In a report issued today, the Ombudsman says it has seen complaints over adult social care soar by 19% between August 2014 and July 2015. 

Heather Jameson

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Heather Jameson

Popular articles by Heather Jameson

  1. Children's social care reform must be more than money
  2. Finance chief exits cash-strapped council
  3. Chief rejects calls for resignation
  4. Is this the big bang revolution for public services?
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