Title

DIGITAL

Innovation: we're just getting started

Local Government lost one of its true innovators recently – and one whose vision for digital innovation in local services will live on for decades to come.

Local Government lost one of its true innovators recently – and one whose vision for digital innovation in local services will live on for decades to come.

Michael Jennings was, among many achievements, the man responsible for ensuring the digitising of Ordnance Survey mapping for local government in the early 2000's, ensuring local government had widely embedded GIS mapping for services years before any other sector.

He was for many years a director at Surrey CC – but perhaps more notably he was one of those officers who gave as much commitment to sharing best practice as he did to his day job. He represented the whole of British local government in using computerised mapping to improve services.

Under his oversight, we invented the standard for referencing property, created the means by which a national dataset, is maintained on a daily basis, and created what became the benchmark by which all service data across all local public services is brought together.

As a sector we have lost a wonderful representative of local services – but I think Michael would be delighted to see the legacy he left. As a not for profit, iESE was founded to research and share best practice.

iESE has been investing in new tools that can be used to modernise the transformation process. We have been working with partners, not just the UK but around the world, tools that allow us to rapidly model ways of organising services and see the differences in the bottom line.

We have also been researching best practice on how local public services are organised. When we bring these tools and research together it creates new opportunities. We can model these as is, but also rapidly model the different best practice options and tailor them to our circumstances.

The combination of digital tools and research takes sharing best practice to a whole new level - you can rapidly model new ways of working, understand the financial implications and the tools, then become a means to manage the transformation itself.

The digital modelling of public services to improve efficiency and effectively target our increasingly-scant resources shows that local government is still innovating as it continues face unprecedented financial challenges.

I think Michael would be pretty proud of that.

Web: iese.org.uk Twitter: @ieseltd

DIGITAL

Prevention, people and the future of public services in Wales

By Joanne Pitt | 05 December 2025

The idea of prevention being both necessary and achievable became a thread that ran through the CIPFA Wales conference, says Jo Pitt – and the event ‘made c...

DIGITAL

Budget: The effects on combined and strategic authorities

By Tiffany Cloynes | 05 December 2025

Tiffany Cloynes looks at at the financial implications of the Budget for combined authorities and strategic authorities. She says that while the introduction...

DIGITAL

The final 15%: Why reaching every home with gigabit broadband matters

By Gráinne Gilmore | 05 December 2025

Gráinne Gilmore says the chancellor’s announcement of historic fiscal devolution – including £13bn of integrated settlements - gives local leaders unprecede...

DIGITAL

Future Forum North: Time for mayors to deliver

By Martin Ford | 05 December 2025

Now is the time for mayors to deliver, the newly-appointed envoy for the Northern Growth Corridor has said.