FINANCE

LGO review highlights growing complaints system problems

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) has warned in a report published today.

article-author
By Dan Peters | 24 June 2015

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) has warned in a report published today.

Many councils are dealing with increasing numbers of complaints but have less resources available to manage them due to cuts, according to the LGO's annual review of local government complaints.

Dan Peters

Popular articles by Dan Peters

  1. Pennycook pays tribute after double departure from Homes England
  2. Four-day week council holds back from permanent adoption despite Rayner backing
  3. Scottish councils call for National Insurance rise funding
  4. Thurrock threat to sue other councils after financial collapse

SUBSCRIBE TO CONTINUE READING

Get unlimited access to The MJ with a subscription, plus a weekly copy of The MJ magazine sent directly to you door and inbox.

Subscribe

Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.

Login

Already a subscriber?

Dan Peters

Popular articles by Dan Peters

  1. Pennycook pays tribute after double departure from Homes England
  2. Four-day week council holds back from permanent adoption despite Rayner backing
  3. Scottish councils call for National Insurance rise funding
  4. Thurrock threat to sue other councils after financial collapse
footer-logo

©2024 Hemming Group Limited. Registered in England and Wales. Registered No: 490200. VAT number GB342 023 408