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LGO review highlights growing complaints system problems

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) has warned in a report published today.

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By Dan Peters | 24 June 2015

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) has warned in a report published today.

Many councils are dealing with increasing numbers of complaints but have less resources available to manage them due to cuts, according to the LGO's annual review of local government complaints.

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Dan Peters

Popular articles by Dan Peters

  1. Rayner: Prescott was an inspiration to me
  2. New anti-social behaviour powers planned for councils
  3. Commissioners not ruled out despite envoy appointment
  4. Woking's debt hits £2.1bn
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