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LGO review highlights growing complaints system problems

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) has warned in a report published today.

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) has warned in a report published today.

Many councils are dealing with increasing numbers of complaints but have less resources available to manage them due to cuts, according to the LGO's annual review of local government complaints.

Dan Peters

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