Title

   How AI can help UK councils improve resident experience and service delivery
AI

How AI can help UK councils improve resident experience and service delivery

By Emma Foy | 12 October 2026

AI-powered experiences can help make UK councils more human, says Emma Foy.

TECHNOLOGY

EXCLUSIVE: Whitehall 'exploring' using AI to help intervention decisions

By Dan Peters | 07 October 2026

Whitehall is ‘exploring’ the use of AI to help assess councils against the key risk indicators fo...

POLICY AND POLITICS

Spending on B&Bs for homeless families soars

By By Neil Merrick | 01 October 2026

The cost to councils of placing homeless families in B&Bs has shot up by a quarter, with spending...

REORGANISATION

No need for local government reorganisation

By Jens Gemmel von Döllinger | 24 September 2026

Reorganisation may be paused, but councils can still pursue reform by redesigning services around...

WORKFORCE

AI: Keeping the human touch in local government

By James Malia | 22 September 2026

James Malia explains why local authorities are paying double to bring back human judgement.

FUTURE FORUM

Future Forum Midlands: Two councils using agentic AI for citizen contact

By Ann McGauran | 10 September 2026

Two councils in England are using agentic AI to deliver back office citizen contact, with Derby C...

AI

Drowning in AI tide

By Dan Peters | 08 September 2026

Generative AI is making it easier than ever for residents to complain, object and request informa...

FINANCE

Building smaller, smarter councils through community power

By Rob Powell | 07 September 2026

Rob Powell looks at how reorganisation can strengthen community-focused services while protecting...

PLACE-MAKING

Why place matters: building a nuclear robotics future in Cumbria

By Kirsty Hewitson | 01 September 2026

Place-based investment can turn overlooked regions into national centres of innovation and growth...

AI

The workplace challenge: Preventing AI conflict before it starts

By Phil Floyd | 07 August 2026

As generative AI becomes a growing factor in employment disputes, Phil Floyd argues that the best...

AI

Rethinking the public servant for the AI era

By Stephen Jeffares | 07 August 2026

AI has become far more capable over the past decade, but human public servants remain central to ...

frederica-diamanta

Disability Home Improvement Service Manager

£71 181 - £74 802

We are looking for a proven leader with significant experience managing customer-focused housing, adaptation, or home improvement services. Apply for this job

Royal Borough of Greenwich

Head of Service – Social Care

£60k pa plus International Supplement

Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Apply for this job

St Helena

Chief Executive

£197,076 - £214,670

A changing funding environment, rising demand and increasing costs bring new challenges, and we are facing them head on. Apply for this job

Bracknell Forest Borough Council

See More Jobs
frederica-diamanta

Disability Home Improvement Service Manager

£71 181 - £74 802

We are looking for a proven leader with significant experience managing customer-focused housing, adaptation, or home improvement services. Apply for this job

Royal Borough of Greenwich

Head of Service – Social Care

£60k pa plus International Supplement

Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Apply for this job

St Helena

Chief Executive

£197,076 - £214,670

A changing funding environment, rising demand and increasing costs bring new challenges, and we are facing them head on. Apply for this job

Bracknell Forest Borough Council

See More Jobs
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