Title

BUSINESS

Thinking the unthinkable

Chief executive officer of Norse Group Justin Galliford comments on how local authorities are now, more than ever, prepared to consider alternative service models.

I was recently chatting with colleagues from the materials recycling industry, about how the financial crisis is making local councils ‘think the unthinkable'.

This was in the context of the upcoming changes to waste regulations, but the principle applies to all frontline services.

There are three prime options when it comes to providing services; in-house delivery – through either a direct labour organisation or local authority trading company (LATco) – traditional outsourcing to the private sector, or forming a joint venture partnership.

To a significant number of people - members, councillors, employees and indeed residents – taking control of frontline services out of the hands of the council is now becoming unthinkable.

This is in no small part down to high-profile bad experiences that a few councils have had with outsourcing contractors during recent years. These cases centred, in many instances, on poorly designed agreements that caused problems for both parties; the impact however in all examples was felt by the end users of the services – the local residents.

As a result the reluctance on the part of councils to consider alternatives to in-house delivery of essential services is perhaps understandable.

Yet there are many shining examples of local authorities successfully working with partners to deliver, high-quality, cost efficient and sustainable services.

As the UK's leading LATCo, Norse Group now operates more than 20 joint venture partnerships with councils across the country.

Our local authority partners retain a high degree of control through share ownership and the governance structure which comes from the joint venture arrangement. This gives them direct influence over the partnership's strategy but does not inhibit the flexibility and commercial creativity that Norse, with its trading experience and knowhow, contributes.

Add to this the partnership model's other key element – the ability to trade externally, raise revenue and share the profits – and it is clear that partnership working is far from ‘unthinkable' but the most effective way for local authorities to address the financial and service delivery challenges which lie ahead.

www.norsepartnerships.co.uk

This article is sponsored content for The MJ

BUSINESS

Closing the confidence gap

By Emmet Regan | 23 April 2026

Emmet Regan looks at why government has lost the confidence to ‘do big things’ and says rebuilding it is a collective endeavour that spans public servants, p...

BUSINESS

Why CfGS is needed now more than ever

By Ed Hammond | 23 April 2026

As Ed Hammond departs for pastures new, the Centre for Governance and Scrutiny’s deputy chief executive reflects on 17 years at the centre – and how governan...

BUSINESS

Southport Inquiry: a damning verdict

By Martin Ford | 23 April 2026

The inquiry into the devastating knife attack that claimed the lives of three young children in 2024 has delivered a damning verdict on the authorities invol...

BUSINESS

Restoring the third pillar of local authority finance: citizen investment

By Karl Harder | 23 April 2026

Karl Harder looks at the benefits of citizen investing.

Popular articles by Justin Galliford