Title

CHILDREN'S SERVICES

Video conferencing has boosted partnership working

Use of video conferencing is helping local councils to achieve more, and the convenience factor is bringing many benefits for partnership working, says Michael Bracey.

Put your little yellow hand up if you like a break from all those Teams calls. Or whatever you do on Zoom. Because for most of us it seems like the last few months has been one very, very long video conference.

No-one now can explain why, when we had the technology, we hardly used it. But since we've had little choice, we've somehow managed to make it work – with apparently no need for hours of training or drawn out implementation project plans.

Of course, it's not perfect (is it that hard to get your whole face in the shot?) but the way we're using it is evolving very fast. I've certainly chaired some much better meetings recently. They're becoming better organised, more focused and most important of all, quicker. And you still don't need to find £2 for the parking. Or to allow 40 minutes to get there and back.

It's probably that convenience factor that makes this a really interesting development, especially when it comes to enabling multi-agency work.

We've seen lots of benefits when it comes partnership working. For example, in children's services we're finding that using video conferencing is leading to improved participation in special educational needs review meetings – especially from our health colleagues. Joining a video call from the surgery, police station or school is always going to be a lot easier over the internet than traipsing to the town hall.

Like the mystery of why it's taken a pandemic for us to get into video conferencing, I don't know why we ever thought trying to get colleagues from a whole range of different agencies from all across a city or county together in the same room was ever going to be anything other than really difficult.

We're all busy. Video conferencing helps us do more. Or maybe it removes the reason (or excuse) colleagues might have used to not participate. Whatever it is, it's working. Why would we go back?

Michael Bracey is chief executive of Milton Keynes Council

CHILDREN'S SERVICES

EXCLUSIVE: LGA moves closer to strategic authority offer

By Paul Marinko | 11 June 2026

The Local Government Association (LGA) is getting closer to making a membership offer to strategic authorities as Bury MBC’s leader prepares to take over as ...

CHILDREN'S SERVICES

The net zero realist

By Paul Marinko | 11 June 2026

Housing remains one of the greatest strains on council finances and the Government’s public promises tend toward the unrealistic, but one housing director in...

CHILDREN'S SERVICES

Market-shaping councils, better housing outcomes

By Joanne Drew | 11 June 2026

Joanne Drew considers the role of councils in enabling housing delivery and shaping local housing markets and why Enfield LBC created a First Time Buyers Com...

CHILDREN'S SERVICES

Unlocking the true power of culture

By Heather Jameson | 11 June 2026

Bradford’s year as City of Culture may be over, but it has left an imprint on the people and place. The MJ, Gatenby Sanderson and Bradford City Council broug...

Popular articles by Michael Bracey