Title

HUMAN RESOURCES

View from the Hill

Resilient organisations adapt to challenges quickly, and can evaluate options at pace and pivot, says director at Tile Hill Executive Recruitment Greg Hayes.

The pace of change is accelerating, societal and economic uncertainty reign, and the workplace fallout from Covid is still being understood.

Against this backdrop, resilience has become a sought-after skillset in leadership. Our ability to manage our responses to stress, withstand and recover from knock-backs, and to reframe setbacks as learning opportunities, have been linked to greater work satisfaction, lower levels of depression and greater wellbeing. Effective recruitment processes must explore and assess a candidate's resilience throughout, and most appointment panels probe for it in some way.

We often talk about resilience on an individual level, but McKinsey's work during Covid showed organisational resilience is equally important. An organisation's health and its effectiveness were shown to be linked, with those demonstrating healthy resilient behaviours –such as fostering innovation, a feedback culture and knowledge sharing – outperforming those where resilience was lacking.

Resilient organisations adapt to challenges quickly, and can evaluate options at pace and pivot. They also find opportunity during adversity and bounce forward from challenge with a competitive advantage.

The great resignation has deepened and widened talent pool shortages, but the most resilient organisations reprioritised employee experience, and focused upon culture and investing in their people.

Resilience has become part of the employee value proposition and is a key consideration when it, comes to hiring and keeping great people.

To attract the best talent, councils can demonstrate resilience by showcasing: the following: their agility and adaptability; how their employees are empowered and supported to innovate; that adaptable leadership is rewarded; and a positive culture in which people are invested in.

Greg Hayes is a director at Tile Hill Executive Recruitment

This article is sponsored content for The MJ

HUMAN RESOURCES

How to tackle the challenges of 2026

By Paul Marinko | 11 March 2026

Local government has entered a time of unprecedented change despite continuing to face particular financial and service strain. Nonetheless, this round table...

HUMAN RESOURCES

Reorganisation is not reform

By Andy Begley | 09 March 2026

Reflecting on reorganisation, Andrew Begley says before a map is redrawn or another structure chart unveiled it is time to pause and ask the question: ‘Will ...

HUMAN RESOURCES

Three wishes to transform children's care needs

By John Pearce | 05 March 2026

There are challenges endemic across children’s care nearly four years on from the MacAlister review, says John Pearce. Here, he focuses on three component pa...

HUMAN RESOURCES

Shaping the sector's workforce of the future

By Neel Patel | 05 March 2026

At a time of significant change for local government – headed up by the LGR agenda – Neel Patel explains how interims may become more essential than ever as ...

Greg Hayes

Popular articles by Greg Hayes