Digital disruption is everywhere – and local government is faced with a huge challenge establishing what the future will look like in terms of the changing landscape of technology when it comes to staff, communications, data and service delivery.
At a recent round table held by BT and The MJ, the gathered chief executives all acknowledged the debate has moved on from the days when talking about digital local government meant sprucing up your website and thinking a bit about channel shift. But where is it going now?