Ombudsman: Care system failing to deliver

By Chris Mahony | 29 September 2021

Funding problems rather than individual errors explain a ‘relentless rise’ in the proportion of social care complaints upheld by the local government ombudsman, the watchdog has said.

Publishing his annual review of social care complaints today, the local government and social care ombudsman, Michael King, said his team found fault in 72% of complaints investigated last year - up from 69% the previous year.

Want full article access?


Receive The MJ magazine each week and gain access to all the content on this website with a subscription.

Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.

`

Already a subscriber? Login

Finance Adult social care Ombudsman Improvement
Top

Coronavirus Update

x

In light of the ongoing coronavirus crisis, some of you may not be able to receive your copy of TheMJ magazine. If you’d like to change your delivery address, please contact our subscriptions department at customer@hgluk.com
Read The MJ for free

OR
Keep up to date by subscribing to our daily newsletter

theMJ products