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Care complaints becoming 'ever more serious'

The Local Government Ombudsman (LGO) is having to carry out a higher proportion of detailed investigations, suggesting complaints about adult care are becoming ‘ever more serious’.

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By Dan Peters | 19 September 2019

The Local Government Ombudsman (LGO) is having to carry out a higher proportion of detailed investigations, suggesting complaints about adult care are becoming ‘ever more serious'.

LGO found fault in 66% of adult social care cases it investigated – up 4% on the previous year.

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Dan Peters

Popular articles by Dan Peters

  1. Rayner: Prescott was an inspiration to me
  2. New anti-social behaviour powers planned for councils
  3. Commissioners not ruled out despite envoy appointment
  4. Woking's debt hits £2.1bn
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