LOCAL GOVERNMENT OMBUDSMAN

Councils take action after ombudsman criticism

Two west London councils failed to work together effectively to support a woman at risk of domestic violence, the Local Government Ombudsman (LGO) has found.

Two west London councils failed to work together effectively to support a woman at risk of domestic violence, the Local Government Ombudsman (LGO) has found.

The woman had asked Brent LBC to help her move away from the area due to serious threats from her ex-partner.

However, despite having a reciprocal agreement in place with six neighbouring authorities to re-house tenants who are victims of domestic abuse, the ombudsman said the council ‘inappropriately' spent several months looking into a managed move within the borough.

When the case was finally passed on to Ealing LBC it then took 11 weeks to process her application instead of the agreed five working days, which stopped other authorities from accepting her case.

LGO Dr Jane Martin said: ‘When people are particularly vulnerable, it is all the more important that organisations work together effectively to remove them from possible harm.' 

The LGO said Brent had subsequently retrained frontline staff about its domestic violence procedure while Ealing had arranged for a designated officer to act as a central point for all referrals made under the reciprocal scheme. 

LOCAL GOVERNMENT OMBUDSMAN

Children's social care reform must be more than money

By Heather Jameson | 20 November 2024

Heather Jameson says the education secretary has called for financial transparency and power to intervene on contractors' profiteering in children's social c...

LOCAL GOVERNMENT OMBUDSMAN

Local leaders are powering up for a revolution

By Christopher Hammond | 20 November 2024

A century on from the first electricity revolution, Christopher Hammond hopes the launch of a new charter encouraging fresh local and national partnerships w...

LOCAL GOVERNMENT OMBUDSMAN

Not all about the money

By Ann McGauran | 19 November 2024

The Budget for 2025-26 is published, with a spending review for the following two years due in the spring. What are the implications for public service perf...

LOCAL GOVERNMENT OMBUDSMAN

MPs sound alarm on SEND deficits

By Martin Ford | 19 November 2024

Deficits in SEND (special educational needs and disabilities) budgets are among the top concerns for the Public Accounts Committee (PAC).

Popular articles by Laura Sharman