LOCAL GOVERNMENT OMBUDSMAN
Councils 'struggling to cope' with complaints
By Martin Ford | 24 July 2024
A lack of resources is preventing local authorities from putting things right following complaints, according to the Local Government and Social Care Ombudsman.
SOCIAL CARE
Care hit by lack of collaboration
By Martin Ford | 18 July 2024
A lack of collaboration between local government and health services is impacting on people’s car...
FINANCE
Don't throw out the rule book with the bath water
By Michael Burton | 05 December 2018
Like all complainants, the Local Government Ombudsman is both a nuisance and an asset, but his la...
FINANCE
Don't dump the rule book under pressure, LGO warns councils
By Chris Mahony | 04 December 2018
Councils have been warned not to let budget squeezes and disruption caused by change programmes t...
COMMUNICATIONS
The power of perceptions
31 October 2018
Managing perceptions and changing behaviour are set to become critical for councils – and Mark Fl...
LOCAL GOVERNMENT OMBUDSMAN
The sector's critical friend
By Martin Ford | 24 October 2018
Martin Ford talks to Mike King about his ombudsman responsibilities and the challenge facing loca...
WHITEHALL
Complaints increase while satisfaction drops
By Mark Conrad | 25 July 2018
Complaints to the ombudsman have increased by 3.5% while Smith Square data has revealed the lowes...
CHILDREN'S SERVICES
Ombudsman tells councils to avoid support plan delays
By Mike Yuille | 02 May 2018
The Local Government and Social Care Ombudsman has told councils they must avoid unnecessary dela...
CHILD ABUSE
Rotherham apologises for misleading whistle-blower
By Mark Conrad | 23 April 2018
Rotherham MBC has issued a formal apology to child sexual abuse whistle-blower Jayne Senior after...
BUSINESS
Praise councils for good work, says ombudsman
By Hiba Mahamadi | 26 February 2018
Local authorities should be commended when they act upon ombudsman recommendations instead of jus...
WASTE
Latest Ombudsman's report reignites the outsourcing debate
06 September 2017
The Local Government and Social Care Ombudsman’s recent report, Lifting the lid on bin complaints...
Assistant Director – Legal, Democracy and Monitoring Officer
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You will have a strong background and experience of local authority decision-making and committee processes Apply for this job
Safeguarding Adults Manager RBKC619147
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Project Manager (Social Investment and Property) RBKC619153
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Work with our residents and our suppliers to deliver high-quality new homes and other mixed use projects. Apply for this job
Assistant Director – Legal, Democracy and Monitoring Officer
£94,572 per annum (plus LW allowance)
You will have a strong background and experience of local authority decision-making and committee processes Apply for this job
Safeguarding Adults Manager RBKC619147
£51,429 - £58,140 per annum
A role shaped for you in a safeguarding service that puts individuals first. Apply for this job
Project Manager (Social Investment and Property) RBKC619153
£57,072 - £64,623 per annum
Work with our residents and our suppliers to deliver high-quality new homes and other mixed use projects. Apply for this job
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