The Local Government and Social Care Ombudsman has called for it to be granted further powers to close ‘accountability gaps’.
Leicester City Council has refused to pay compensation to a woman for providing unsuitable tempor...
A lack of resources is preventing local authorities from putting things right following complaint...
A lack of collaboration between local government and health services is impacting on people’s car...
Like all complainants, the Local Government Ombudsman is both a nuisance and an asset, but his la...
Councils have been warned not to let budget squeezes and disruption caused by change programmes t...
Managing perceptions and changing behaviour are set to become critical for councils – and Mark Fl...
Martin Ford talks to Mike King about his ombudsman responsibilities and the challenge facing loca...
Complaints to the ombudsman have increased by 3.5% while Smith Square data has revealed the lowes...
The Local Government and Social Care Ombudsman has told councils they must avoid unnecessary dela...
Rotherham MBC has issued a formal apology to child sexual abuse whistle-blower Jayne Senior after...
Are you our new Head of Community Cohesion? Apply for this job
Premium jobThis is an ideal opportunity for career and professional development within a busy but friendly team Apply for this job
Join us to support a new vision for Health and Adults Services. Apply for this job
Are you our new Head of Community Cohesion? Apply for this job
Premium jobThis is an ideal opportunity for career and professional development within a busy but friendly team Apply for this job
Join us to support a new vision for Health and Adults Services. Apply for this job