LOCAL GOVERNMENT OMBUDSMAN
Ombudsman calls for more powers
By Martin Ford | 21 November 2024
The Local Government and Social Care Ombudsman has called for it to be granted further powers to close ‘accountability gaps’.
HOUSING
Council defies Ombudsman ruling
By Martin Ford | 13 November 2024
Leicester City Council has refused to pay compensation to a woman for providing unsuitable tempor...
LOCAL GOVERNMENT OMBUDSMAN
Councils 'struggling to cope' with complaints
By Martin Ford | 24 July 2024
A lack of resources is preventing local authorities from putting things right following complaint...
SOCIAL CARE
Care hit by lack of collaboration
By Martin Ford | 18 July 2024
A lack of collaboration between local government and health services is impacting on people’s car...
FINANCE
Don't throw out the rule book with the bath water
By Michael Burton | 05 December 2018
Like all complainants, the Local Government Ombudsman is both a nuisance and an asset, but his la...
FINANCE
Don't dump the rule book under pressure, LGO warns councils
By Chris Mahony | 04 December 2018
Councils have been warned not to let budget squeezes and disruption caused by change programmes t...
COMMUNICATIONS
The power of perceptions
31 October 2018
Managing perceptions and changing behaviour are set to become critical for councils – and Mark Fl...
LOCAL GOVERNMENT OMBUDSMAN
The sector's critical friend
By Martin Ford | 24 October 2018
Martin Ford talks to Mike King about his ombudsman responsibilities and the challenge facing loca...
WHITEHALL
Complaints increase while satisfaction drops
By Mark Conrad | 25 July 2018
Complaints to the ombudsman have increased by 3.5% while Smith Square data has revealed the lowes...
CHILDREN'S SERVICES
Ombudsman tells councils to avoid support plan delays
By Mike Yuille | 02 May 2018
The Local Government and Social Care Ombudsman has told councils they must avoid unnecessary dela...
CHILD ABUSE
Rotherham apologises for misleading whistle-blower
By Mark Conrad | 23 April 2018
Rotherham MBC has issued a formal apology to child sexual abuse whistle-blower Jayne Senior after...
Head of Tourism – North Yorkshire Council
£56,443-£64,951
Our visitor economy is a priority sector for us. It adds over £4 billion of economic value a year... Apply for this job
Deputy Director Adult Social Care Operations
£96,625 - £114,585
Transform Communities, Lead with Compassion – Be the Driving Force in Adult Social Care Apply for this job
Assistant Director of Public Protection & Neighbourhoods
£76,946 - £88,923
Join Rochdale Council and shape the future of our vibrant community! Apply for this job
Head of Tourism – North Yorkshire Council
£56,443-£64,951
Our visitor economy is a priority sector for us. It adds over £4 billion of economic value a year... Apply for this job
Deputy Director Adult Social Care Operations
£96,625 - £114,585
Transform Communities, Lead with Compassion – Be the Driving Force in Adult Social Care Apply for this job
Assistant Director of Public Protection & Neighbourhoods
£76,946 - £88,923
Join Rochdale Council and shape the future of our vibrant community! Apply for this job
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