HUMAN RESOURCES

Developing a creed to lead

The role of councils and the way they operate is evolving dramatically to reflect the changing world. Claire Mansfield believes the workforce has to be front and centre if authorities are going to keep pace with change

Councils are changing. No longer just seen as service deliverers, they are collaborators and place leaders, commissioning councils, commercial councils and co-operative councils.

But while the purpose and priorities of a local authority have transformed, the structure of councils, the skills of the workforce and work practices have been slower to catch up.

Popular articles by Claire Mansfield

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